Education – At Your Fingertips!

Welcome to your on-line GKC ARMA educational resource where educational opportunities and information resources are “at your fingertips!” If you need more information or would like to suggest additional educational or information resources, please contact your GKC Director of Education at

Quick Links for IGP: Information Governance DACUM chart and IGBOK.

Quick Links for ARMA: ARMA Newsletters and Information Management Magazine

Scroll down to see more CRM, CRA, and IG information.

Upcoming Educational Opportunities

Certifications for RIM Professionals

The primary certification in the Records Management profession is the Certified Records Manager (CRM) accreditation.

The Certified Records Manager designation is awarded by the Institute of Certified Records Managers (ICRM). CRM candidates must meet education and experience criteria before being approved to sit for a six-part exam. The first five parts consist of multiple choice questions. For Part 6, candidates are asked to write two case studies on specific records management issues. Candidates have five years to complete the exam cycle.

The GKC ARMA Chapter strongly supports all its members who pursue certification. We also have members that participate in the ICRM’s formal CRM mentoring program. For more information on the GKC CRM Mentoring program, please contact the GKC Director of Education at

For more information about the CRM application process go to

CRM “Quick Facts” & FAQs

  • To become a CRM an application must be completed and submitted to the ICRM with supporting documentation indicating relevant work experience and education.
  • There are six separate tests that are required to obtain your CRM accreditation. They are commonly referred to as Part 1, Part 2, etc.
  •  Parts 1 through 5 consist of 100 multiple choice questions and are available on-line. Your test results are immediately available after you have completed the test.
  • Part 6 is also on-line and consists of two case studies, one worth 40 points, the other worth 60. Test results are not immediately available since the tests are sent to other volunteer CRMs for grading. Your name is replaced by a personal identifier so the CRM grading your test has no idea who you are.
  • The GKC ARMA Chapter is proud to have seven Certified Records Managers as members.

For more information about the testing process and procedures go to Also available from this website is a free e-copy of the new “Preparing for the CRM: A Handbook.” If you have questions about the ICRM or the CRM itself, please contact your local ARMA Chapter resource, Bob Featherston at

GKC ARMA Certified Records Managers

GKC ARMA recognizes the following Records Management professionals who have pursued and obtained the prestigious accreditation of Certified Records Manager.

  • Diane Carlisle, ARMA International
  • Deborah Rifenbark, Stinson Morrison Hecker, LLP
  • Karen Shaw, BSP Consulting
  • David Steward, Husch Blackwell LLP
  • Rob Seibolt, MRI Global
  • Laura Lamont
  • Deborah Juhnke, Husch Blackwell LLP
  • Denise Pickett, Black & Veatch

“Ask the CRM” by Robert W. Dalton, CRM – Dalton Consulting – See archive page for published articles.

GKC ARMA Information Governance Professionals

GKC ARMA recognizes the following Records Management professionals who have pursued and obtained the prestigious accreditation of Information Governance Professional.

  • Diane Carlisle, ARMA International
  • Deborah Juhnke, Husch Blackwell LLP
  • David Steward, Husch Blackwell LLP
  • Robin Woolen, The Records Guru®
  • Jocelyn Gunter,  ARMA International
  • Deborah Rifenbark, Stinson Leonard Street
  • Karen Shaw, BSP Consulting

If you are interested in becoming an IGP as well, all the pertinent details are in this link: Becoming an IGP

Additional Certifications for RIM Professionals

  • Certified Archivist (CA)
    Given by: Academy of Certified Archivists (ACA)
  • Certified Document Imaging Architect (CDIA)
    Given by: Computer Technology Industry Association (CTIA)
  • Business Continuity Planning Professional (CBCP)
    Given by: Disaster Recovery Institute International (DRII)
  • Project Management Professional (PMP)
    Given by: Project Management Institute
  • Certified Legal Administrator
    Given by: Association of Legal Administrators (ALA)
  • Certified Knowledge Manager (CKM)
    Given by: Knowledge Management Certification Board (KMCB)
  • Certified Form Systems Professional (CFSP)
    Given by: Business Forms Management Association (BFMA)
  • Certified Internal Auditor (CIA)
    Given by: Institute of Internal Auditors (IIA)
  • Master of Information Technologies (MIT)
    Given by: Association for Information and Image Management International (AIIM)
    Website: > Look under Professional Development
  • Certified Management Consultant (CMC)
    Given by: Institute of Management Consultants
  • Certified Restorer (CR)
    Given by: National Institute of Disaster Restoration
  • Certified Genealogical Records Specialist (CGRS)
    Given by: Board for Certification of Genealogists (BCG)
  • Certified Manager (CM)
    Given by: Institute of Certified Professional Managers (ICPM)
  • Electronic Document Professional Certification (EDP)
    Given by: Xplor International
  • Certified Fraud Examiner (CFE)
    Given by: Association of Certified Fraud Examiners
  • Certified Medical Manager (CMM)
    Given by: Professional Association of Health Care Office Managers (PAHCOM)
  • Registered Health Information Administrator (RHIA)
    Given by: American Health Information Management Association